Hold Management Software
Clean, simple, efficient
Processing and shelving requested materials as well as removing expired holds is a time-consuming process for library circulation staff and processing those materials in a way that maintains patron privacy is always a challenge.
The Holds Management System (HMS) provides a management tool to manage work flow and utilize existing technology. Without HMS libraries typically use a printed request list, spend hours individually scanning requested materials for sending and receiving, printing hold slips, wrapping materials to preserve patron privacy, or placing the items on the publicly accessible shelves in a manner that attempts to conceal the titles. Materials are then interfiled on the hold shelves utilizing alphabetical or numerical systems. If items are not picked up staff also spend hours searching through all materials to pull the items from the hold shelves.
With HMS requested materials can be batch scanned. The HMS software assigns a location for pick up, and send notification to the patron alerting them to the shelf location and last day to pick the item up. Printed hold slips and wrapping of items are no longer necessary; requested materials are assigned a specific location (identified with last day to pick up materials); and items with the same title would be assigned to separate shelves within the pull date identification. Library patrons would be notified of a shelf location and would be able to locate their materials by title. When materials need to be removed, staff to go to specifically identified shelves, use the HMS app to batch update the items and process them for shipment, return to the stacks, or process as another request.
Hours of staff time can be saved in the creation of the search list and processing of holds, no need to print hold slips or wrap materials to maintain privacy, and returning items to circulation when not picked up is simplified by the use of specific item location. Self-service for library patrons is also improved; they can locate materials easily by specific shelf assignment and title since each shelf will hold unique titles.
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“There is nothing impossible for him who will try.”
Alexander the Great
Holds Management System
Processing and shelving of requested materials, as well as removing expired holds, is a time-consuming process for library circulation staff and processing those materials in a way that maintains patron privacy is always a challenge.
P.V. Supa, along with our development partner Hancock County Public Library in Greenfield, Indiana, is developing a revolutionary new method for the processing, shelving and maintenance of patron requests.
Imagine not having to wrap, print hold slips, or interfile materials on your public hold shelves, and when removing the expired holds from the shelf to only have to go to one location rather than searching through all the materials on the shelves. The Holds Management System makes it all a reality. By utilizing tools such as tote manifest, smart phones, and our management software staff time spent with managing holds is dramatically reduced. Library patrons will also find locating their materials much easier, by title of the item instead of the confusing systems devised to maintain privacy.
In development with Hancock County since fall of 2016 P.V. Supa is ready to expand our development partnerships in this exciting new venture in the Spring of 2017. Please join us!
Are you ready to be in on the ground floor of a development and assist in the creation of a new product? Does being in on developing new products and projects excite you? P.V. Supa works with libraries to create products and systems to transform services to the communities they serve.
Have an idea? We’re listening.
In my role in Product Development I am so very fortunate to work with the most creative and innovative people – both our internal team and our library partners – to bring new products and services to the library market.These are exciting times of change for libraries, let’s work together to bring your idea to life!
I really enjoy working closely with our library partners to design software applications and programs. Library staff have great ideas and best understand the needs of the library environment. The partnership with libraries is crucial during development and ensures that we deliver functional, high quality results for the library markets.